The infrared sauna recall covers 48,338 units sold in the United States and Canada. Owners of affected Sauna360 infrared saunas, hybrid saunas, and infrared kits should stop using the unit and arrange the free in-home repair. Health Canada and the U.S. Consumer Product Safety Commission say the infrared panels can short circuit and overheat, creating fire and burn hazards.
Key takeaways
- The joint recall covers 41,580 units sold in the United States and 6,758 sold in Canada.
- Affected infrared panels can short circuit and overheat.
- Health Canada lists five Canadian incident reports and no reported injuries as of September 10, 2026.
- Sauna360 offers a free in-home repair by a professional installer.
The recall reaches sauna owners on both sides of the border
The September 17 recall includes Finnleo, Tylo, Polar, Radiant Health, and Helo infrared sauna products and kits. Health Canada’s recall notice lists the affected series and identifies the safety issue. The U.S. notice reports 41,580 units sold in the United States, with another 6,758 sold in Canada. Together, the notices put the recalled total at 48,338 units.
| Market | Units sold | Reported incidents | Reported injuries |
|---|---|---|---|
| Canada | 6,758 | 5 | 0 |
| United States | 41,580 | Included in 67 U.S. and international reports | 0 reported |
Health Canada says the company had received five incident reports in Canada and no injury reports as of September 10. It also records 67 incident reports in the United States and internationally, with no reported injuries. The agencies direct owners to stop using a recalled unit while they arrange service.
Owners can match the product before booking service
Start with the brand badge, control panel, product manual, and serial number. The Canadian notice names B, IG, S, IS, Kiruna, Kiruna Hybrid IS, Pause, Sentinel, Sentinel Hybrid, and Elite series, along with certain custom infrared kits. A homeowner with a custom room can also check the control panel or manual for Saunalogic, Infralogic, Carbonflex, or Tylö.
The CPSC recall page says owners can locate a serial number under the lower bench or on the wall below the upper bench, depending on the unit. Send that number through Sauna360’s recall channel before arranging the service visit. Do not test a matched unit by heating it.
The free repair needs a clear handoff between owner and installer
Health Canada directs owners to contact Sauna360 for a free in-home repair by a professional installer. Keep the recall confirmation, serial number, service date, and completed-work record with the product manual. That record helps a future homeowner, property manager, or service professional identify the work already completed.
Installers can help an owner by confirming the model, documenting the panel condition before work begins, and following the manufacturer’s repair instructions. Homeowners who need help finding a qualified provider for electrical or home-equipment work can review how to choose a contractor app before requesting offers. A qualified pro should only work within the repair instructions and local licensing rules.
A recall is a service task, not a resale opportunity
Health Canada states that Canadian law prohibits redistributing, selling, or giving away recalled consumer products. Keep the sauna off until the manufacturer confirms the remedy. A seller, landlord, or property manager should give occupants the recall details and arrange the repair before anyone uses the unit.
Homeowners: Post your home-service task and compare local offers.
