Local service guide
Moving services in Laval: quotes and planning
For Moving services in Laval, compare 2 or 3 companies using the same inventory and access details, ask for a written agreement, and check insurance before booking. Québec’s consumer protection office recommends these hiring checks. Plan the truck’s loading location too: Laval applies maintenance parking restrictions, and street signs take precedence over app information. [1] [3]
Compare quotes for the same move
Give each company both addresses, an inventory, the floors involved, and details about stairs and elevators. The Office de la protection du consommateur advises providing these details for a telephone estimate. It also notes that movers commonly charge travel time between their depot and your home. Ask where that billing starts and ends. [3]
Request a quote that identifies the crew size, truck size, hourly or other rate, and calculation of the total. Ask whether the hourly figure covers the whole crew. Have the company list minimum hours, packing materials, furniture disassembly, extra stops, waiting time and applicable taxes, then mark each item as included, excluded or charged separately. [3]
For a move to another city, the Office recommends a home visit by a representative and a written estimate. Show the representative everything you intend to move, including storage areas. Identify heavy or fragile pieces and ask the company to confirm how it will handle them. [3]
Use your actual inventory to set a budget. The sources here do not establish a current Laval moving-price range. Before accepting a quote, ask the mover to explain how the total would change if access, inventory or the agreed schedule changes.
Check the company and its coverage
Obtain the company’s name, street address and contact details. The Office cautions against movers that provide only a telephone number. Its merchant information tool can show whether the Office has intervened with a company or received consumer demand letters concerning it. [3]
Ask for proof of insurance for the belongings being moved and civil liability coverage. The Office recommends civil liability insurance of at least $1 million. Ask the mover to explain coverage limits, deductibles, exclusions and the process for reporting damage before you agree to the service. [3]
If the mover uses a heavy vehicle, it must appear in the Commission des transports du Québec register of heavy-vehicle owners and operators. Ask which business operates the truck and verify that business’s registration rather than relying on a general claim that the mover is licensed. [3]
Confirm the agreement and payment terms
Ask for a written contract that records the promised services, moving date and time, crew size, truck size, pricing calculation and payment terms. The Office recommends a written agreement even when you sign in person. Keep the quote and your correspondence with it. [3]
For a contract concluded by telephone or online, Québec rules require a written contract, which the mover must transmit within 15 days of conclusion. The Office also states that a mover can request or accept advance payment for such a contract only if you pay by credit card. [3]
Read cancellation terms before committing. The Office warns that changing your mind does not give you a general 10-day cancellation period. It recommends avoiding an advance deposit where possible, or keeping it very small. [3]
Prepare access and the handover
Walk the route from the proposed truck position to each entrance. Send the mover photos of steps, tight turns and the loading area. For a condo, ask the building manager about elevator reservations, protective coverings and loading hours before you agree to an arrival time.
Agree who will clear and treat outdoor paths if snow or ice affects access, and ask how the mover handles weather delays. The accompanying snowfall chart uses nearby Montréal–Trudeau airport observations as regional planning context. Check the forecast for your moving date. [5]
Arrange your electricity account alongside the physical move. Hydro-Québec provides separate options to transfer service, end service without a transfer, or add another address. Choose the option that matches your departure and arrival arrangements, including any period when you hold both homes. [4]
Regional snowfall context for planning a move
Local details that affect your job
Check the truck position against maintenance restrictions
Laval applies restrictions from October 1 to April 30 in areas with permanent alternate-parking signs, and throughout the year where it uses dynamic illuminated signs. Check Info-Stationnement before the move and inspect the street signs when the truck arrives. Temporary orange signs or signs planted in snow take precedence over permanent signs. Agree on an alternative loading location with the mover if the planned space becomes unavailable. [1]
Arrange unwanted furniture pickup before loading day
For reservation-based bulky-item collection, sign into Mon Dossier, open Inscriptions et candidatures and complete the form. The City sends an assigned pickup date by email for each registered category after processing. Both collection modes limit material to 2 cubic metres per address; items must be no longer than 1.80 metres and movable by two people without mechanical equipment. Put accepted items out after 7 p.m. the evening before collection or before 7 a.m. on collection day, on your property at the street edge or the designated collection point. Confirm the pickup date before removing those items from your moving inventory. [2]
Separate refrigerators from ordinary bulky waste
Laval excludes refrigeration and air-conditioning appliances from bulky-item collection. The City directs residents to its drop-off options or GoRecycle’s appliance collection service. Arrange the appropriate disposal route before asking your mover to leave an unwanted refrigerator at the curb. [2]
Resolve these details before accepting an offer
| Your situation | Next step | Confirm in writing |
|---|---|---|
| You receive an hourly quote | Ask whether the rate covers the entire crew and how depot travel is billed. | Crew size, rate and total-cost calculation. |
| You are moving to another city | Request a representative’s home visit and written estimate. | Inventory and services covered by the estimate. |
| The truck will load from the street | Check Laval’s maintenance information and posted signs. | Alternative loading position and any resulting charge. |
| You want to discard furniture | Check City acceptance rules and obtain the pickup date. | Which items the mover will transport or remove. |
Your hiring checklist
- Send each bidder the same inventory and photos of access at both homes.
- Confirm whether the quoted rate covers the whole crew and identify all extra charges.
- Obtain insurance documents and ask how to report damage.
- Record the truck size, crew size, arrival time and payment terms in the agreement.
- Check loading-area signs and agree on an alternative truck position.
- Confirm any elevator booking with the building manager.
- Separate belongings to move from items awaiting a confirmed disposal pickup.
- Photograph valuable furniture before loading and keep essential documents with you.
Frequently Asked Questions
Does a low hourly rate tell me the final cost?
You need the billing details too. The Office recommends recording the crew size and total-cost calculation, and notes that movers commonly bill depot-to-home travel time. Ask each company to price the same scope. [3]
Can I rely on Info-Stationnement for truck parking?
Use it to plan, then check the signs on the street. Laval states that street signage takes precedence over app information. Temporary orange signs and signs planted in snow take precedence over permanent signs. [1]
Can I cancel within 10 days if I change my mind?
Do not assume that you can. The Office says movers’ customers do not have a general 10-day period to reverse their decision. Read the cancellation terms before signing. [3]
Sources and scope
This guide combines the sources below with practical planning guidance. Figures apply to the stated geography and period; request a written quote for your property.