Local service guide
Furniture delivery in Laval, QC: Plan Your Pickup
Furniture delivery in Laval starts with agreeing where the crew will leave each piece, what carrying and assembly you need, and how the provider will calculate the full charge. Send photos and measurements before booking, request a written agreement, and confirm insurance. Check parking at the destination and arrange old-furniture removal as a separate task unless the provider includes it in writing. [1] [4]
Choose the handoff you need
Write down the work you want: pickup from the seller, transport, carrying to the intended room, removal of wrapping, assembly and packaging removal. Ask the provider to identify each included task. For an offer described as white-glove delivery, request the task list behind the label.
For a second-hand purchase, coordinate the seller’s availability with the pickup window. Agree on who will dismantle the furniture and keep its hardware together. Send photographs of the piece, existing marks and the route out of the pickup address.
Measure the furniture and the narrowest parts of the carrying route, including door openings, stair turns and elevator doors. Have the crew review a tight fit before you commit. Agree on what happens if the piece cannot enter, including return transport and any extra charge.
Compare the complete delivery charge
Request quotes for your pickup address, destination and required tasks to set your budget. The Office de la protection du consommateur recommends comparing two or three moving businesses and warns that customers often pay for travel between the mover’s depot and their home. [4]
For an hourly offer, ask when billing starts and stops, whether a minimum applies, and how the provider charges waiting time. For a fixed offer, ask which changes trigger an extra charge. Describe stairs, assembly, the carry from the truck and removal of the old piece before accepting the price.
Ask for the amount payable with applicable taxes and fees, the payment schedule and cancellation terms. Keep the estimate with your photographs and access description. Agree in writing on any extra work and its price before the crew begins.
Check the mover and damage arrangements
Québec’s consumer protection office recommends checking insurance for the goods being moved and civil liability coverage of at least $1 million. A mover using a heavy vehicle must register with the Commission des transports du Québec’s register of heavy-vehicle owners and operators. [4]
Ask the provider to explain coverage limits, deductibles, exclusions and the damage-reporting process. Describe fragile glass, stone tops or valuable pieces before accepting the offer. Obtain the business’s name, address and contact details so you know whom to contact after delivery.
Photograph the furniture before transport and inspect it after placement. Record damage you notice and keep the delivery paperwork. Read any acknowledgement before signing and ask the crew to explain wording you do not understand.
Prepare the building and carrying route
Ask your building manager about elevator reservations, delivery hours, entrance access and protection for shared areas. Give the crew the approved entrance and a contact number. Clear the route to the intended room and set aside space for boxes and wrapping.
For a winter delivery, agree who will clear and treat the outdoor carrying route. Discuss protection for furniture during precipitation and for floors during unloading. Nearby Montréal Trudeau Airport’s historical snowfall averages include November and April as well as midwinter. Check the forecast for your delivery date before preparing the entrance. [5]
Snowfall reference for planning the outdoor carrying route
Local details that affect your job
Check parking for the destination street
Laval applies alternate-parking restrictions from October 1 through April 30 in sectors with static signs, and maintenance-related dynamic restrictions throughout the year in sectors with illuminated signs. The city identifies Pont-Viau, Laval-des-Rapides and Chomedey as dynamic-sign sectors. Consult Info-Stationnement before arrival, then check the street: temporary orange or snow-mounted signs take priority over permanent signs, and street signage takes priority over the app. Discuss the carrying distance with the crew if the nearest permitted parking location is farther from your entrance. [1]
Plan old-furniture collection around confirmed eligibility
Laval lists furniture among accepted materials for its calendar-based monthly bulky-item collection, with 11 collections per year. Collected items must measure no more than 1.80 metres long and be transportable by two people without mechanical equipment; the limit is 2 cubic metres per address. Place eligible items on your property at the street edge after 7 p.m. the evening before collection or before 7 a.m. on collection day. The city also offers a reservation service through Mon Dossier, but check your furniture category against that service’s accepted-materials list before planning around it. For a reservation, complete the form under Inscriptions et candidatures and wait for the assigned date by email. If your piece exceeds collection limits or you need removal on delivery day, arrange another option. [2]
Confirm drop-off access before paying for removal
Laval lists drop-off centres at 4026 boulevard Dagenais Ouest in Fabreville and 1205 boulevard Dagenais Ouest in Vimont. The city accepts upholstered furniture, mattresses, and wood or melamine furniture under its access and quantity rules. Check the required Laval identity and residence documents, and confirm eligibility before assuming a hired carrier can use your access. Arrange help unloading because staff do not unload. The city prohibits dump trucks and dump trailers at the ecocentre. [3]
Choose the delivery arrangement
| Your situation | Scope to request | Confirm before booking |
|---|---|---|
| You can handle the piece after arrival | Transport to a named handoff point | Who unloads and where the crew leaves it |
| You need the piece carried upstairs | Carrying to the intended room | Stair access, crew size and agreed charge |
| The piece needs assembly | Delivery plus named assembly tasks | Who supplies instructions, hardware and tools |
| You need the old piece removed on delivery day | Delivery plus specified removal | Destination, acceptance and arrangements if the destination refuses it |
Your hiring checklist
- Send photographs, dimensions and dismantling instructions for each piece.
- Describe stairs, elevators and carrying routes at both addresses.
- Confirm room placement, assembly, packaging removal and old-furniture removal in writing.
- Review the full charge, payment terms and conditions for extra work.
- Request insurance details and the damage-reporting procedure.
- Check street signs and discuss a permitted parking location with the crew.
- Reserve building access and clear the route to the intended room.
- Inspect the furniture after placement and keep the delivery paperwork.
Frequently Asked Questions
Does delivery include assembly and packaging removal?
Ask the provider to include those tasks by name in the agreement. Specify the furniture model, assembly work and packaging you want removed. Agree on who checks the parts and hardware before assembly begins.
Can I book a mover by telephone and receive the agreement later?
For moving contracts concluded by telephone or online, Québec’s consumer protection office says the business must transmit a written contract within 15 days of conclusion. Request the scope, total charge and timing in writing before delivery so you can review the arrangement. [4]
Can I leave my old sofa outside when the new one arrives?
Use the municipal collection date and check eligibility first. Laval accepts furniture in monthly collection but limits item length to 1.80 metres, requires two-person handling without mechanical equipment, and caps the load at 2 cubic metres per address. Set eligible items out after 7 p.m. the evening before collection or before 7 a.m. that day. Confirm the furniture category before using reservation collection. [2]
Sources and scope
This guide combines the sources below with practical planning guidance. Figures apply to the stated geography and period; request a written quote for your property.