Commercial cleaning in Laval, QC: hiring and planning

Define the work before comparing prices

Prepare a room-by-room scope for the walkthrough. Identify the reception area, workstations, washrooms, kitchen, storage rooms and shared entrances that you want cleaned. Mark restricted rooms and surfaces that staff must leave untouched. Give bidders the floor area you want serviced, rather than asking them to infer it from the building’s total size.

Assign a frequency to each task. Specify waste removal, washroom cleaning, floor care, touchpoints and kitchen surfaces as separate items. Ask whether the price includes interior glass, carpet extraction, floor finishing, appliance interiors and consumable restocking. For a clinic or another premises with its own sanitation procedures, give bidders those procedures and ask them to explain how they would follow them.

Request a quote you can manage

Request a recurring service total, the number of included visits, a price for the initial clean and separate charges for optional work. Ask bidders to state taxes, supplies, equipment, parking and any minimum charge. The supplied official sources do not establish a local cleaning price range, so use written quotes for your premises to set the budget.

Agree on who authorizes extra work before the cleaner starts. Include a process for reporting missed tasks, a correction deadline and a named contact for each party. Review cancellation terms, price-change provisions and arrangements for replacement staff. Ask for a sample inspection record so you can decide whether it captures the details you need.

Check insurance and the CNESST process

Ask for a current liability insurance certificate and review the proposed activities with the provider. Keep this request separate from the CNESST insurance-account check. CNESST describes its conformity services as checks on a registered contractor’s insurance-premium account. [3]

Before the contract, ask the contractor to obtain proof through Validation de conformité. Only the contractor can use that service. During the contract, the commissioning employer or contractor can use Suivi de l’état de conformité to receive updates about changes in conformity. [3]

At the end of the contract, CNESST offers Attestation de conformité to release the commissioning employer from potential responsibility for the contractor’s unpaid premium for that contract. Either party can request it. If you submit a monitoring or final-attestation request as the commissioning employer, the contractor has 14 days to approve or dispute the contract details; CNESST treats silence after that period as validation. [3]

Prepare access and agree on a first-visit review

Choose a cleaning window around your opening hours and the tasks you expect. Ask the cleaner to specify drying time and any area closures for the proposed floor treatment. Record key custody, alarm instructions, permitted storage space and the person to contact if the crew cannot enter.

Before the first visit, clear the surfaces you want cleaned and identify fragile finishes, confidential documents and equipment restrictions. Walk through the premises after the initial service. Record unfinished tasks and agree on corrections before confirming the ongoing routine. Keep leak reports and maintenance requests separate from cleaning complaints so the right person receives each issue.

CNESST response periods after an employer submits contract details

Match the cleaning arrangement to your premises

Your hiring checklist

1. List the rooms, floor area, surfaces and restricted spaces for the walkthrough.
2. Give each bidder the same tasks and requested frequencies.
3. Separate recurring service, initial cleaning and optional floor or glass work.
4. Request liability insurance documentation and applicable CNESST conformity proof.
5. Agree on parking, unloading, keys, alarms and secure supply storage.
6. Name the contact for leaks, damage, missed tasks and access failures.
7. Set an initial inspection date and written correction procedure.

Frequently Asked Questions

How often should I arrange cleaning?

Choose frequencies by area and task. Tell bidders about occupancy, opening hours and the condition you expect at the start of each business day. Ask them to propose a schedule, then review it after the initial service period. Avoid committing to one frequency for the whole building without discussing washrooms, entrances and less-used rooms.

Does CNESST conformity replace liability insurance?

CNESST’s conformity services concern a registered contractor’s insurance-premium account. Request liability insurance documentation separately and review its scope with the provider. For procurement, distinguish the pre-contract proof, ongoing monitoring and final attestation rather than treating them as interchangeable documents. [3]

Should I book the spring deep clean for a fixed date?

Keep some flexibility if you want to coordinate entrance work with municipal sweeping. Laval says its spring cleaning starts between early April and early May, depending on temperature. Check nearby operations before confirming the final entrance clean, and agree with your cleaner on how to handle a schedule change. [1]