Local service guide
Appliance installation in Laval: plan the job
Appliance installation in Laval starts with defining the connections, any alterations and old-appliance removal before booking. Send the model number and connection photos, then request a written scope and total price. For plumbing or electrical work, check the contractor’s required licence and ask about liability insurance. Arrange refrigerator removal separately from bulky collection: Laval excludes refrigerating appliances from that service. [1] [3]
Define the installation before accepting an offer
Describe what you want the installer to complete. For a dishwasher, include disconnection and removal of the old unit, connection, fastening and a test run. For laundry appliances, ask about hoses, drainage, dryer venting and any stacking kit. For a refrigerator, specify whether you want a water connection.
Send the model’s installation instructions and photographs of the opening, connections and delivery route. Measure the opening and narrow access points. Ask the installer to review clearances and door swing, identify the parts they will supply and flag any cabinet adjustments before quoting.
Describe gas connections, damaged shutoff valves, missing outlets or a proposed change in appliance location. Ask who will assess each issue and perform the work. Keep connection work, alterations and transport responsibilities explicit in the agreement.
Check credentials for the actual work
For plumbing or electrical work in Québec, the Office de la protection du consommateur advises checking the required licence issued through the relevant professional corporation and asking about liability insurance. Request the business name, full address and licence details so you can check the contractor you intend to hire. [3]
The RBQ states that contractors offering construction work need a valid licence, subject to legal exceptions. Its guidance also says paid renovation work requires the appropriate licence subclasses and distinguishes contractor licensing from worker competency cards. Have the provider identify which credentials cover your proposed alterations. [4]
Before authorizing changes to plumbing, wiring, ventilation or cabinetry, confirm municipal approval requirements with Ville de Laval. Ask the contractor to describe the changes and record who will arrange any required approvals.
Compare the complete written price
Request an itemized total for labour, connection parts, alterations, testing and removal. Ask whether taxes, travel and packaging disposal are included. Describe stairs, parking access and elevator arrangements in the same request so each provider prices the same job.
For plumbing and electrical work, Québec’s consumer protection office recommends a written estimate describing the work and materials, total price, payment terms and start and finish dates. It also recommends recording promises in the contract and requiring your authorization before the contractor performs unplanned work. [3]
Agree on the next step if the appliance does not fit or the installer finds an unsuitable connection. Record any visit charge, who will arrange corrective work and how a return appointment will be priced. For haul-away, name the intended destination and clarify who handles loading and unloading.
Prepare for delivery and check the completed work
Coordinate delivery and installation as separate appointments unless your agreement combines them. Clear the route, empty the old appliance and arrange building access. Ask the installer which preparation tasks you should complete and whether they need to inspect the connections before delivery.
Before the installer leaves, ask them to demonstrate the agreed test, inspect the connections they worked on and explain any remaining manufacturer instructions. Keep the invoice and written scope with the model information. Record unfinished work and agree on a completion date.
Laval removal volume limits to check before arranging transport

Local details that affect your job
Choose a separate removal route for refrigerators
Laval excludes refrigerating appliances, including refrigerators, freezers, wine coolers and dehumidifiers, from bulky-item collection. The city identifies its depots and free GoRecycle collection as alternatives. Choose a route before delivery, then confirm the pickup date, preparation requirements and whether your installer’s removal offer covers that arrangement. [1]
Check scheduled collection dates and handling limits
Laval schedules bulky collection once monthly for a total of 11 collections annually. It accepts non-refrigerating appliances subject to handling limits: two people must be able to carry the item without mechanical equipment, its length must not exceed 1.80 metres, and the total volume must not exceed 2 cubic metres per address. The city sends items from this scheduled collection to landfill. Consider a depot for appliance recycling and check your address-specific collection date before planning removal. [1] [2]
Arrange attendance and unloading for a depot trip
Laval lists appliance drop-off at 4026 boulevard Dagenais Ouest in Fabreville and 1205 boulevard Dagenais Ouest in Vimont. Bring a valid driver’s licence showing your Laval address, or photo identification plus an accepted proof of Laval residence dated within three months. For businesses doing work or renovations at a resident’s home, the city requires that resident to accompany them with identification and address proof. Staff do not help unload. Agree on your attendance and lifting help before purchasing a depot trip. [2]
Choose your next step
| Your situation | Next step | Confirm before booking |
|---|---|---|
| You plan to reuse existing connections | Send connection photographs and model instructions for review | Included parts, connection work and testing |
| The job includes plumbing or electrical work | Check the required licence and ask about liability insurance | Written scope, price and authorization for extras |
| You need an old refrigerator removed | Compare installer removal with depot drop-off or free GoRecycle collection | Pickup timing, preparation and destination |
| You plan to use scheduled bulky collection | Check your collection date and the appliance’s eligibility | 11 collections annually, handling limits and landfill disposal |
| A renovation business proposes a city depot trip | Arrange to accompany them with the required documents | Your attendance, transport and unloading help |
Your hiring checklist
- Send the model number, installation instructions and photographs of existing connections.
- Measure the appliance opening and delivery route.
- Describe plumbing, electrical, gas, venting and cabinet alterations in the requested scope.
- Confirm who supplies hoses, fittings, mounting kits and vent components.
- Request an itemized total and written authorization terms for extra work.
- Choose the removal destination and coordinate its timing with delivery.
- Arrange access and ask for a demonstration of the completed installation.
Frequently Asked Questions
How much should I budget for installation?
Request a quote based on your model, connections and access. Ask providers to separate labour, parts, alterations and removal, and to state taxes and visit charges. Compare those written totals rather than assigning the same budget to a replacement hookup and a job that changes the connections.
Which credentials should I check?
Match the credentials to the proposed work. The RBQ requires contractor licensing for construction work, subject to legal exceptions. For plumbing or electrical work, Québec’s consumer protection office advises checking the required licence and asking about liability insurance. Ask who will perform each alteration. [3] [4]
Can I leave my old refrigerator with bulky items?
Laval excludes refrigerating appliances from bulky-item collection. The city identifies depot drop-off and free GoRecycle collection as alternatives. If you purchase installer removal, record the destination and pickup arrangements in the agreement. [1]
Can a renovation contractor use the city depot without me?
Laval requires businesses doing work or renovations for a resident to have that resident accompany them and present identification and proof of address. Discuss another removal arrangement if you cannot attend, and clarify who will unload because city staff do not provide that help. [2]
Sources and scope
This guide combines the sources below with practical planning guidance. Figures apply to the stated geography and period; request a written quote for your property.
