Local service guide
Appliance Installation in Indianapolis: Plan Your Job
Arrange Appliance Installation in Indianapolis by sending the installer your appliance model, photos of the existing connections, and measurements before accepting a quote. Ask them to separate the appliance hookup from any proposed wiring, plumbing, cabinet, or vent work. Before buying, check rebate eligibility; for a new gas connection, coordinate with a qualified contractor and Citizens Energy Group before setting a delivery date. [1] [2] [3]
Define the work before comparing installers
Describe the job as a replacement using existing connections, an installation in a new location, or a change of fuel. Give each bidder the same model number and photos. Ask them to identify anything they need to inspect before they can commit to a price.
For a dishwasher, photograph the cabinet opening and accessible supply and drain connections. For laundry appliances, include the water connections, outlet, and dryer exhaust route. For a refrigerator, show the opening and any existing water connection. Ask the installer to check these against the manufacturer’s installation instructions.
Ask who will handle any proposed changes to wiring, water piping, gas piping, or cabinetry. Have that person identify applicable permit and inspection requirements for your address before work begins. Ask the delivery crew to confirm which installation tasks they have agreed to complete.
Get a quote you can compare
Request separate prices for installation labor, connection materials, alterations, and appliance removal. Ask whether the crew will disconnect the old unit, protect floors, remove the replacement’s packaging, level and secure it, and complete the manufacturer’s startup checks. Specify which packaging and old equipment you want removed.
Agree on a process for hidden problems before the appointment. Ask the installer to photograph the issue, explain the proposed work, and obtain your approval for the added price. If another trade must attend, ask who will arrange that visit and who will return to finish the appliance installation.
Keep installation pricing separate from potential rebates when comparing offers. Ask for the full amount you owe, any discount the contractor expects to apply, and the eligibility conditions you must meet.
Plan gas conversions with the utility
For a new natural gas connection, Citizens Energy Group asks you to check availability, select a licensed and bonded plumbing and heating contractor, and submit a gas service application. The application calls for equipment BTU loads, meter location, inside piping type, and required delivery pressure. Ask your contractor to provide those details. [3]
Citizens handles the gas main, service line, and meter. The property owner is responsible for piping and equipment past the meter. Make the contractor’s responsibility for interior work explicit in your quote, and ask whether the proposed appliance requires a utility review of the existing service or meter capacity. [3]
Get a current schedule from Citizens before booking delivery for a new-service project. Its connection page gives conflicting lead times: up to 12 weeks in the construction steps and up to six weeks in the FAQ. Confirm the completion schedule for your address with the utility. [3]
Prepare for installation and handover
Measure the delivery route as well as the appliance opening. Include doorways, turns, stairs, and any doors the crew may need to remove. Clear the work area and agree on access arrangements before the appointment. Send photos of anything you cannot measure or reach without moving the old appliance.
Before the crew leaves, ask them to demonstrate operation and explain the checks they completed. Review any unresolved issue together. Keep the invoice, model and serial numbers, installation paperwork, and rebate documents in one place, and ask whom to contact if you notice a problem after handover.
Selected AES Indiana appliance rebates
Local details that affect your job
AES customers should preserve purchase documentation
AES Indiana lists a $50 rebate for an ENERGY STAR electric clothes dryer, $50 for an ENERGY STAR Most Efficient clothes washer with electric water heating, and $25 for an ENERGY STAR freezer. Applicants must be AES Indiana residential customers and apply within 90 days of purchase. Keep your receipt, model number, and serial number, which AES requires for the application. Confirm the exact model and household conditions before counting a rebate toward your budget. [1]
Check the state program before choosing a replacement
The statewide Indiana Home Appliance Rebate program provides eligible households with discounts on qualifying products and installation through qualified contractors. It targets households earning less than 150% of county area median income and excludes replacement of existing electric equipment. That exclusion includes replacing an electric stove, cooktop, range, or oven with induction. If you plan a fuel change, ask the program to confirm your income eligibility, equipment eligibility, and contractor arrangements before buying or signing an installation contract. [2]
New gas meter appointments require interior preparation
Citizens says homeowners must have interior gas piping and at least one gas appliance installed and operational before requesting the meter. The utility also needs entry to test the interior lines when setting the meter. Have your contractor coordinate this sequence and confirm readiness before you request the appointment. [3]
Choose the next step for your installation
| Your situation | Next step | Clarify before booking |
|---|---|---|
| Replacement using existing connections | Request a model-specific installation quote. | Connection compatibility, included materials, testing, and removal. |
| Proposed wiring, plumbing, or cabinet changes | Ask for an assessment and separate alteration scope. | Responsible trades, permit requirements, and completion sequence. |
| New natural gas service | Check availability with Citizens and involve a licensed and bonded plumbing and heating contractor. | Application details, interior piping responsibility, and current utility schedule. |
| Purchase by an AES residential customer | Check the listed appliance rebate conditions. | Qualifying model, washer water-heating condition, and 90-day application deadline. |
| Considering the state appliance rebate | Confirm income, equipment, and qualified-contractor eligibility. | The program excludes replacement of existing electric equipment. |
Your hiring checklist
- Send the appliance model number, installation instructions, and connection photos.
- Measure the opening and delivery route, including stairs and tight turns.
- Ask the installer to identify required alterations and who will complete them.
- Confirm applicable permits and inspections with the responsible contractor.
- Get written prices for labor, materials, alterations, and removal.
- Check rebate eligibility and purchase timing before committing.
- Agree on testing, handover paperwork, and follow-up contact details.
Frequently Asked Questions
How much should I budget for installation?
Get a written quote based on your appliance and existing connections. The sources here do not establish local installation prices. Ask bidders to separate the hookup, alterations, materials, and removal so you can compare the same scope.
Can I get a state rebate for replacing an electric range with induction?
The Indiana Home Appliance Rebate program excludes that replacement. Its page states that rebates cannot cover replacement of existing electric equipment, including replacing an electric cooking appliance with induction. [2]
Does Citizens install the gas piping inside my house?
Citizens handles the main, service line, and meter. The property owner is responsible for piping and equipment beyond the meter. For new service, Citizens directs you to select a licensed and bonded plumbing and heating contractor. [3]
What documents should I keep for an AES appliance rebate?
Keep the purchase receipt and appliance model and serial numbers. AES requires those details and must receive the application within 90 days of purchase. Check the appliance-specific eligibility conditions before applying. [1]
Sources and scope
This guide combines the sources below with practical planning guidance. Figures apply to the stated geography and period; request a written quote for your property.