Local service guide
Appliance installation in Burnaby, BC
Appliance installation in Burnaby starts with defining the work: ask an installer to review your model number, existing connections and access before you book delivery. For a gas appliance or changes to plumbing or wiring, ask who will handle the trade work, permits and inspection arrangements. Burnaby lists gas hookups and replacements within its gas-permit process for single-family and duplex homes, so an existing gas line does not justify assuming a permit-free visit. [1]
Choose an installer around the actual work
Send the appliance model number and installation instructions with your quote request. Include accessible photos of the appliance opening, water shutoffs, drain connection, outlet and dryer vent where relevant. Ask the installer to identify missing parts and any connection changes before agreeing to a visit. Avoid moving a heavy appliance just to obtain a photo.
For a dishwasher, ask who will disconnect the old unit, connect the supply and drain, secure the replacement and check for leaks. For laundry appliances, ask about leveling, removing washer shipping hardware and connecting the dryer according to its instructions. For a refrigerator with an ice maker, ask whether the quote includes a water connection or requires separate plumbing work.
For regulated gas equipment, Technical Safety BC describes installation permits for licensed contractors. It identifies Burnaby as an area where contractors should check with the municipality about permit issuance. Ask a prospective gas installer for their contractor licence details and the proposed local permit route. [2]
Settle permit responsibility before scheduling
Burnaby's residential trade-permit guidance covers single-family and duplex dwellings. The City requires an electrical permit for electrical work or installations, and a plumbing permit when someone installs, changes or upgrades part of a plumbing system. Its gas guidance includes piping, repairs, replacements, venting and hookups. [1]
Ask the contractor to state the proposed work, permit responsibility and inspection arrangements in the quote. If someone says a replacement needs no permit, ask them to explain the exact scope they have assessed. Distinguish plugging an appliance into an existing outlet from work on the electrical installation; seek City clarification if the scope remains unclear. [1]
For an apartment, condo or townhome, confirm the applicable permit process with the City instead of applying the single-family and duplex guidance to your building. Ask your property manager about alteration approval, shared-water shutdowns, delivery hours and elevator reservations before confirming the installation date. [1]
Get a quote you can compare
Request a written total in Canadian dollars with separate entries for installation labour, connection parts, trade work, permit fees, taxes and removal. Ask whether the installer includes disconnecting the old appliance, carrying units over stairs, cabinet adjustments and a return visit if delivery fails. Compare quotes using the same appliance model and work description.
Agree on how the installer will handle unexpected work. Ask them to stop and explain the added scope and price before changing a valve, moving a connection or modifying cabinetry. Keep delivery and installation arrangements coordinated, and confirm who takes responsibility for packaging and floor protection.
Prepare the route and check the finished installation
Measure the opening and delivery route against the manufacturer's dimensions, including required clearances. Check doorways, corners and the space needed to open appliance doors. For stacked laundry, ask the installer to confirm the stacking arrangement and required kit for the models you purchased.
Clear the work area and arrange access to the connections. Ask the installer to demonstrate operation and complete the manufacturer's commissioning checks before leaving. For water-connected appliances, request a fill-and-drain test and a connection check. Keep the installation invoice, model details and any permit or completion records together.
Plan removal and purchase rebates together
Burnaby accepts large kitchen and laundry appliances through its Large Item Pickup program, but excludes microwaves. Households must receive City curbside collection to qualify. Houses and duplexes can schedule up to three items per pickup; apartments, condos and townhomes can schedule up to six items per complex. Coordinate a shared-building request with management. [3]
Request pickup through the City's online form or by calling 604-294-7972. Wait for the confirmed date, time and location before placing items out. Ask your installer whether moving the disconnected appliance to that location costs extra, and compare that arrangement with paid haul-away. [3]
BC Hydro offers rebates on select eligible ENERGY STAR appliances purchased from October 2, 2026, to January 8, 2027. Check the product list and retailer arrangements before purchase. Participating retailers apply instant rebates at checkout; customers buying eligible products from retailers without instant rebates must apply online for a post-purchase bill credit. Treat this as a purchase-budget consideration and request installation pricing separately. [4]
BC Hydro rebates for select eligible appliances
Local details that affect your job
Use Burnaby's residential permit process
For single-family and duplex homes, you can apply for electrical, gas and plumbing permits through Burnaby's My Permits Portal and book inspections there. The City also accepts permit applications in person. Ask the contractor who will manage the application and inspection booking; for scope questions, the City's Building Permits phone number is 604-294-7130. [1]
Check pickup eligibility before adding haul-away
City curbside collection determines eligibility for Burnaby's Large Item Pickup service. A condo address alone does not establish eligibility, and the six-item limit applies to the complex. Confirm collection service and coordinate the request before declining installer removal. [3]
Check the regional rebate before choosing a model
BC Hydro's appliance offer applies to eligible products and purchases within its service territory. The October 2, 2026, to January 8, 2027, purchase window is open as of October 12, 2026. Confirm the exact model and rebate route before checkout rather than assuming an ENERGY STAR label alone qualifies. [4]
Match the installation plan to your situation
| Your situation | Next step | Confirm in the quote |
|---|---|---|
| Replacement using existing connections | Have the installer assess compatibility from the model and connection details. | Disconnection, parts, installation checks and exclusions. |
| New wiring or plumbing changes in a house or duplex | Resolve Burnaby's electrical or plumbing permit requirements before work. | Trade work, permit responsibility and inspection arrangements. |
| Gas range or gas dryer hookup | Ask the gas contractor to check the Burnaby permit route. | Contractor licence details, hookup scope and permit handling. |
| Condo or apartment installation | Confirm the City's applicable process and the building's access arrangements. | Delivery access, shared-system coordination and removal. |
| Old large appliance to remove | Check City curbside-collection eligibility and schedule pickup, or arrange haul-away. | Who carries the old unit to the confirmed pickup location. |
Your hiring checklist
- Send the model number, installation instructions and accessible connection photos with the quote request.
- Measure the appliance opening, required clearances and delivery route.
- Ask who supplies connection parts and any stacking kit.
- Confirm trade-work scope, permit responsibility and inspection arrangements.
- Arrange building access, elevator reservations and any required management approval.
- Choose installer haul-away or confirm City pickup eligibility and placement arrangements.
- Request an operation demonstration and connection checks before the installer leaves.
Frequently Asked Questions
Does an existing gas connection mean I can skip a permit?
Do not assume so. Burnaby's single-family and duplex gas-permit guidance includes replacements and hookups. Ask your gas contractor to confirm the permit requirements for the exact work before scheduling. [1]
Can I use the City's pickup service for my old dishwasher or washer?
Burnaby lists large kitchen and laundry appliances as accepted items. Your household must receive City curbside collection. Confirm eligibility and schedule the pickup before arranging to move the disconnected appliance outside. [3]
Can I get a BC Hydro rebate after purchasing an appliance?
BC Hydro provides a post-purchase application route for eligible products bought from retailers that do not offer instant rebates. It issues the rebate as a bill credit within one to two billing periods. Check the model, purchase window and program requirements before relying on that option. [4]
What should I send to get a useful installation quote?
Send the model number, manufacturer instructions, opening measurements, accessible photos of existing connections and a description of stairs or building access. State whether you need old-unit disconnection and removal. Ask the installer to list additional work separately.
Sources and scope
This guide combines the sources below with practical planning guidance. Figures apply to the stated geography and period; request a written quote for your property.