Local service guide

Personal Assistant Services in Aurora, CO

Masters' Guild · Updated

Arrange Personal Assistant Services in Aurora, CO by defining your tasks, deciding whether you need home visits or driving, and requesting a written quote that separates labor from expenses. Before hiring someone to drive an older adult, check Aurora Rides: the city offers free rides for adults 60 and older within a designated zone. Consider hiring an assistant to coordinate transport or accompany you, subject to the ride provider’s passenger rules. [1]

Define the assignment before comparing assistants

Write down the work you want to delegate and the result you expect. Distinguish collecting a prepaid grocery order from shopping with substitutions, and booking an appointment from accompanying someone through the visit. Include deadlines, pickup instructions, and the person who can approve a change.

Consider remote support for calls, calendars, research, and document organization. Specify in-person support for collections, home entry, or accompaniment. Tell candidates about stairs, lifting, passenger transport, and mobility assistance. Ask each candidate to confirm the duties they accept before discussing price.

Describe personal care needs as separate duties. If you need bathing assistance, transfers, or medication administration, seek a provider qualified for that work and ask how they will meet your needs. Confirm the scope rather than assuming an errand assistant will provide care.

Compare the full cost of the assignment

Request a written quote with labor, travel, waiting, and purchases listed separately. Ask about minimum bookings, billing increments, parking, cancellations, and extra requests. For recurring support, agree on included hours, treatment of unused hours, and approval before the assistant exceeds your budget.

Set a purchase limit and substitution rules. Decide whether you will pay merchants yourself or reimburse the assistant against receipts. Request a completion note with finished tasks, unresolved items, time charged, and expenses. Compare candidates against the same assignment and expense rules.

Start with a bounded paid assignment before committing to recurring support. You might ask the assistant to confirm an appointment and collect a shopping order within an agreed budget. Review communication, receipts, and handling of changes before granting more access.

Plan transport and the return journey

The City of Aurora offers Aurora Rides for adults ages 60 and older within a designated zone. Riders can reserve from six days to four hours before pickup through the app or by calling 720.881.0197. Ask your assistant to check coverage, booking rules, and the return journey before relying on this option. [1]

RTD operates Access-a-Ride as shared-ride ADA paratransit for people whose disability prevents them from using regular fixed-route transit. RTD requires reservations one to seven days ahead and offers no same-day Access-a-Ride service. Check eligibility and trip coverage before assigning an assistant to coordinate these rides. [3]

For eligible non-airport trips, RTD publishes an Access-a-Ride one-way fare of $4.50 and an Access-a-Ride LiVE one-way fare of $2.25 for eligible LiVE customers. Budget assistant time separately from the rider’s fare. Ask RTD about companion arrangements before booking an assistant to travel with you. [4]

If the assistant will drive, ask whose vehicle they will use and request confirmation of insurance coverage for the planned work. Agree on mileage, passenger assistance, waiting, and return pickup. Name a contact who can rearrange transport if an appointment runs late.

Review screening and limit access

Ask who performed the background check, when they completed it, and which jurisdictions they searched. CBI bases its criminal-history data on fingerprint submissions from Colorado law enforcement agencies. Its public reports exclude other state and federal databases, sealed records, warrants, and juvenile arrest information. Use that coverage information when reviewing a provider’s screening. [5]

Request references for similar responsibilities, such as home entry, purchases, or appointment support. Ask about communication and handling of unexpected changes. Confirm who will attend each visit and how you will approve a substitute.

Grant the access needed for the assignment. Consider a temporary entry code, record any keys you hand over, and set purchase approval limits. Enter online payment details yourself or use an authorized access option. Agree on document return and deletion of retained copies when the work ends.

RTD’s published Access-a-Ride non-airport one-way fares

RTD’s published Access-a-Ride non-airport one-way fares. Data table follows.
RTD regional service area, including covered Aurora trips · Published fare snapshot retrieved October 12, 2026. RTD’s official fare table lists two Access-a-Ride non-airport one-way ticket categories, measured in US dollars per ticket. Access-a-Ride costs $4.50; Access-a-Ride LiVE costs $2.25 for eligible LiVE customers. This is a published tariff comparison, not a survey or an assistant price estimate. Use it to budget eligible transportation alongside a separate assistant quote. These amounts do not establish eligibility, trip availability, companion fares, or assistant charges. RTD lists airport fares separately. [4]
RTD’s published Access-a-Ride non-airport one-way fares (USD)
ItemValueSource
Access-a-Ride4.5 [4]
Access-a-Ride LiVE2.25 [4]

Local details that affect your job

Aurora Rides coverage may change your driving needs

In its September 1, 2026 announcement, the City of Aurora describes a grant-funded pilot zone generally west of Interstate 225 to the western city boundary, with Heather Gardens and St. Andrews Village included. Service hours are Monday through Thursday, 8 a.m. to 4:30 p.m., and Friday, 8 a.m. to 6 p.m. Check both trip endpoints against the service map and confirm current availability before hiring around this option. Arrange a backup for trips outside the zone or hours. [1]

Check municipal online options before paying for travel

Aurora’s Online Services page lists Municipal Center hours as 9 a.m. to 4 p.m. Monday through Friday, with appointments and limited walk-in services. The city accepts walk-in payments for Water Billing and Cashier Services. It directs residents to departments or Access Aurora at 303.739.7000 for appointments and links to online water bill, pet license, parking, and court fine payments. Ask your assistant to check the relevant transaction before scheduling a visit. [2]

Check RTD coverage for your addresses and departure time

RTD states that Access-a-Ride serves locations within three-quarters of a mile of its local fixed-route transit system, with availability determined by nearby service. Its regional lookup asks for the address, city, ZIP code, departure day, and time. Check your home and destination before arranging recurring appointment support; an Aurora address alone does not establish coverage. [3]

Choose an arrangement using City of Aurora and RTD guidance

Your taskArrangement to considerConfirm before booking
Calls, calendars, or document organizationRemote assistantDeliverables, access permissions, and approval limits
Shopping pickups or home entryIn-person assistantTravel charges, receipts, entry instructions, and substitution rules
A trip for an adult age 60 or olderCity of Aurora’s free Aurora Rides pilot, with coordination help if neededThe city’s designated zone, service hours, and advance booking requirements
Transport when disability prevents use of fixed-route transitRTD Access-a-Ride, subject to eligibility and coverageRTD requires reservations one to seven days ahead and offers no same-day service
A municipal payment or administrative errandAurora’s online services or a planned Municipal Center visitThe city’s online transaction options and the relevant department’s appointment requirements
[1] [2] [3]

Your hiring checklist

  1. List tasks, deadlines, locations, and the result you expect.
  2. Specify remote work, home visits, accompaniment, or driving.
  3. Request written terms for labor, travel, waiting, purchases, and cancellations.
  4. Ask about screening scope, relevant references, insurance, and substitutes.
  5. Set spending limits, receipt requirements, and access permissions.
  6. Confirm transport coverage, return arrangements, and a backup contact.
  7. Review a bounded paid assignment before committing to recurring support.

Frequently Asked Questions

How much should I budget for an assistant?

Request a written quote for your task list, with labor, travel, waiting, and purchases listed separately. Include destinations and deadlines so candidates quote the same assignment. For recurring work, agree on included hours and approval before exceeding the budget.

Can an assistant arrange free rides for an older adult?

Ask whether the assistant can help book Aurora Rides. The City of Aurora offers free rides for adults 60 and older within a designated zone, with reservations from six days to four hours before pickup. Confirm coverage and operating hours for both legs. [1]

Can I use Access-a-Ride for an appointment today?

RTD offers no same-day Access-a-Ride service and requires reservations one to seven days ahead. Eligibility depends on disability-related inability to use fixed-route transit. Arrange another transport option for an immediate appointment. [3]

Does a CBI background check include nationwide records?

CBI states that it cannot disclose information from other state or federal databases. Ask the provider whether its screening includes additional jurisdictions, and request references relevant to the duties you want to delegate. [5]

Sources and scope

This guide combines the sources below with practical planning guidance. Figures apply to the stated geography and period; request a written quote for your property.

  1. Prebooking Now Available for Aurora RidesCity of Aurora · Aurora, Colorado designated service zone · Checked 2026-10-12
  2. Online ServicesCity of Aurora · Aurora, Colorado · Checked 2026-10-12
  3. Access-a-RideRegional Transportation District · RTD regional service area · Checked 2026-10-12
  4. RTD FaresRegional Transportation District · RTD regional service area · Checked 2026-10-12
  5. Background checks — Internet Criminal History Check SystemColorado Bureau of Investigation · Colorado · Checked 2026-10-12
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